Do Customers Place Orders Over the Phone Anymore?
In a world where delivery service apps like GrubHub, Uber Eats and Doordash are taking over the restaurant scene, are customers using the phone to place orders anymore?
Are Celebrities Good Publicity for Restaurants?
For restaurateurs, having a celebrity dine at their restaurant definitely couldn’t hurt.
Bielat Santore & Company Matches Creator With Creative
Joining forces with Casertano, Schlossbach set her creative notions in motion and instituted a new gastropub concept, soon to be called “The Sparrow at White Chapel Project.”
Restaurant Kitchen: How to Run the BOH Efficiently
Read on for tips on how to run the back of the house efficiently, because it does affect the entire flow of the restaurant.
Customer’s Go-To Apps to Make Restaurant Reservations
There are plenty of options for making restaurant reservations that both restaurant-goers and owners should be aware of.
Bielat Santore & Company Sells Momma’s Kitchen, Montvale, NJ
Uncle Louie’s Takes Over Momma’s Kitchen
Restaurant Dining Etiquette: How Much Customers Should Tip Their Servers
In a recent survey, US adults were asked who they would compensate as a thank you for their services. The results were not what restaurant industry professionals hoped to hear.
How Often Should You Comp a Customer’s Meal?
From the cleanliness of the table, to how quick their food arrives, to how perfectly cooked the steak is to their liking, the customer is assessing it all, and getting ready to tell their Twitter followers about it.
SOLD! Bielat Santore & Company Share the Firm’s Highlights From 2019
Bielat Santore & Company’s Major Sales of 2019
Ways to Handle Customer Complaints at Your Restaurant
See some tips below on how to deal with customer complaints effectively.